Sugar CRM Overview
SugarCRM is one of a few very good Free CRM (Customer Relationship Management) solutions in the market place. For an organisation seeking to centralise its data customer relationship (or effective stakeholder management) is essential. If your organisation data, client, prospects and general contact data is fragmented so will your results. The key for any organisation is creating a solid framework from which you hang the business functions, from marketing, sales, accounts, and post-sales support.
Sugar CRM has hundreds of thousands of users around the globe and a very active community of developers.
Fresh release of Sugar 6 makes CRM Global, Mobile, and Social right from the box!
We can offer full range of custom Sugar CRM services
- Sugar CRM hosting
- Sugar CRM installation and set-up help
- Sugar CRM custom configuration
(custom login, custom fields and pages, custom forms and blocks)
- Sugar CRM management and updating
- Custom Sugar CRM modules and plug-ins writing
- Sugar CRM bridging and linking with various open-source and licensed software
- Sugar CRM themes design and custom templates creation
- Sugar CRM regular backup and restore
- Migration from and to Sugar CRM
- Custom Sugar CRM development
Opensource or licenced
Sugar CRM offers a combination of a free community version in addition to some paid versions. For the free version this means no upfront costs, just the time to set up and then hosting and any backup charges.
Sugar CRM is subject to on-going improvements and new features in order to keep pace with the competitors and also changes in the search engines and web browsers, so the owners of SugarCRM produce new releases.
Main uses and applications for Sugar CRM
Building solid CRM solutions for centralising company / organisational data.
Sugar CRM can be linked or bridged with shopping carts and/or websites to automatically details about prospects and new clients to your CRM system for complete 360 degree visibility from sales to accounts.
How do we start
Webefficient complete a detailed review of your requirements so that these can be assessed against the solution being considered if there are missing features we rank these in order to understand the priority and effects on the businesses and if they are not standard features or modules available free or be purchased or whether this functions is new development and produce estimates. By following a logical approach to the business needs and cost control we don’t waste money!
- Just some of the Sugar CRM features included:
- Integrated CRM Solution
- Lead Management
- Support Automation
- Campaign Management and Email Marketing
- Inventory Management
- Email Integration
- Mobile CRM
- 3rd Party Extensions
What to consider when deciding on Customer Relationship Management solution:
Is the solution subject to regular updates so that improvements to the code and functionality are continually being made?
The size of the community using the solution has a clear relationship to the improvements plan as large numbers will demand enhancements and improvements.
Is the solution opensource or licenced. This can have an effect on the set up costs and also possible restrictions as if the solution is licenced there may not be the possibility to get access to the full code library which could impact on your needs if you have very specific development improvements in mind that are specific to your business needs.
Hosting and on-going costs are an important factor to consider.
Ability to link up with or integration with other software like: shopping carts, address builders, payments gateways, accounts software and newsletter solutions like constant contact and vertical response.
Our conclusion
There are a large number of CRM solutions available, but we think SugarCRM 6 is one of the better solutions, but before we suggest a particular solution be used we complete a detailed review of your requirements.
Overview (1 tab title)
Overview
- Scoping & Analysis
- Workflow Analysis
- Specification developmnt
- Design
- Development
- Project management
- Testing
- Documentation and user guides
- Support and customisation
- Migrations and upgrades
- API / Integration
Resource (tab 2 title)
ResourceSpecial offers & Discounts (tab 3 title)
Special offers & Discounts
- For our web development services, we offer:
- 1) Web 25.
- 2) Discounts for technical resource and customisation work where there is a hosting contract in place.
- 3) Discounts are available for nonprofit organisations.
Quote & Inquiry (tab 4 title)
Quote & Inquiry