The Webefficient solution brings together GoldMine® Business Contact Manager and Crystal Reports. GoldMine® allows you to handle members’ day-to-day contact information effectively, improving the efficiency, speed and accuracy of your contact management activities.

It also provides the data necessary for you to carry out detailed management analysis (eg track and develop a full contact history for each member or capture and manage application details) when you need it, in the format you require. GoldMine® is a popular choice for many organisations, large and small, that need to manage their databases to communicate with their stakeholders.

Crystal Reports handles all the data reporting needs you have (eg age groups, gender, ethnic groups etc.).

Our NHS Foundation Trust Contact Management Solution will provide you with the ability to:

• update records (deceased members, name changes etc.)
• import existing data from Microsoft Access or Excel into GoldMine®
• capture and manage application and membership details
• create links between associated members e.g. in the same family / household
• use mail merge for targeted mail shots
• write to members individually
• contact more than one person at the same address
• identify and manage duplicated records
• run detailed analysis reports
• track and develop a full contact history for each member
• produce address labels
• develop in the future to add additional data fields as required
• export contact address details for use by external mail houses